Shipping and Exchange Policy

Processing Time:
- Orders are processed within [2 days] after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Methods & Delivery Time:
- We offer [Standard / Express / International] shipping.
- Estimated delivery time: [3-5 business days] (varies by location).
- Tracking details will be shared via email or SMS once the order is shipped.
Shipping Charges:
- Shipping charges are calculated at checkout based on location and weight.
- Free shipping is available on orders above [999/- rs]
Delays:
- We are not responsible for delays caused by courier partners, customs, or unforeseen circumstances.

Eligibility for Exchange:
- Products can be exchanged within [3 days] of delivery.
- Items must be unused, in original condition, and with all tags/packaging intact.
Non-Exchangeable Items:
- Certain products cannot be exchanged, such as:
  - Customized or personalized products.
  - Digital/downloadable items.
  - Items marked as “Final Sale” or “Non-returnable.”
Exchange Process:
- Contact our support team at [TREXON2028@GMAIL.COM / +91 9123963541] with your order details and reason for exchange.
- Once approved, ship the product to the provided return address.
- Replacement product will be dispatched after inspection of the returned item.
Shipping Costs for Exchange:
- Customers are responsible for shipping costs of returns/exchanges unless the product is defective or incorrect.